Tuesday, August 03, 2004

A Haiku to Frustrations

I found this sitting in my inbox when I checked my e-mail just now. It's lovely:

I have attempted to "Login" to the order site and am not able to.
I attempted to create a password but it will not accept it.
I used 8 characters with several numbers and 1 capital but it didn't accept it.
I asked for my password to be sent to me, but an hour later it wasn't sent.
What do I have to do?

Never before have I seen a statement about the frustrations of online ordering systems, so elegant that it borders on transforming into a Zen koan. But here it is. "What do I have to do?" Indeed.

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